We sat in your seats first.
Our founding team worked as case managers, intake specialists, and paralegals inside U.S. firms before starting Legal Mate. We hire for the work, not the resume.
5+ yrs
Inside U.S. legal operations
Now placing case managers, paralegals & intake teams
Remote legal teams,built like yourbest in-house hire.
Bilingual case managers, paralegals, and intake specialists—vetted by former legal operations professionals and trained on U.S. firm workflows.
- 5+ yrs U.S. legal workflows
- Bilingual EN / ES
- 24h candidate turnaround
Working with
- Personal Injury Firms
- Immigration Practices
- Civil Litigation
- Family Law Offices
- Collections Agencies
- Customer Support Ops
01 · What we staff
Two practices, one standard.
We focus on the roles where our team has lived experience—so we can vet for nuance, not keywords.
Discuss a role- 01
Remote Legal Staffing
Highly qualified remote professionals trained to integrate into your workflows and case management systems.
- Case Managers
- Intake Specialists
- Paralegals
- Legal Assistants
- Receptionists
- Medical Intake Assistants
- Medical Records Clerks
- 02
Customer Service and Operations Staffing
Experienced professionals to improve client satisfaction, retention, and operational efficiency.
- Customer Service Representatives
- Collections Agents
- Administrative Support
- Virtual Assistant
02 · How it works
From first call to first day in five steps.
Most placements close inside two weeks. Each step has a clear deliverable on our side and a single decision on yours.
- Step 01
Initial Contact
Clients reach out via website form, email, WhatsApp, or phone. We respond within one business day to schedule an introductory call.
- Step 02
Needs Assessment
We analyze staffing needs, workflows, required skills, and business objectives to build a precise candidate profile.
- Step 03
Candidate Selection
We source, evaluate, and present pre-qualified candidates through technical assessments, interviews, and background checks.
- Step 04
Interview and Approval
You interview selected candidates and approve the best fit. We coordinate scheduling and handle logistics.
- Step 05
Ongoing Support
Continuous follow-up and performance monitoring through QBRs, using employer-provided metrics to ensure long-term success.
Why firms pick us
Built by legal operators, not recruiters.
Bilingual & culturally aligned
Every placement is fluent in English and Spanish, trained on EST hours and U.S. communication norms.
Rigorous selection
Technical evaluation, role-specific interviews, and background checks before you ever see a résumé.
Ongoing support
Performance reviews, fast replacements, and a single point of contact for the life of the placement.
03 · The team
We started Legal Mate because we sat in those seats. We know what a great case manager looks like at 4:47pm on a Friday—and what a bad hire costs the firm by Monday.
— André & Henry, Co-Founders
André Rodriguez Leones
Co-Founder, Talent Development
Results-driven legal operations professional with over five years of experience supporting U.S.-based law firms in case management, medical records, billing, and operational performance. Leads KPI initiatives and workflow improvements, with experience using Power BI, SQL, R, and Excel to optimize performance and decision-making.
Henry Andrés Sánchez Martínez
Co-Founder, Operations
Colombian attorney with over four years of experience working remotely with U.S.-based organizations in legal, administrative, and customer service roles. Experienced across intake, investigation, drafting, demand preparation, medical record analysis, and insurance coordination, with additional experience in collections and high-volume customer service environments.
/Start a search
Tell us about the role.
We’ll come back inside one business day with a shortlist scoped to your firm.
Common questions
Answers before you ask.
We specialize in remote legal roles including case managers, paralegals, intake specialists, legal assistants, and medical records clerks. We also staff customer service representatives, collections agents, and virtual assistants for service-based businesses.
Every candidate goes through a multi-step process: technical skills evaluation, specialized interviews, background and experience verification, and cultural fit assessment. Only candidates who meet our standards are presented to clients.
Yes. All of our talent is bilingual in English and Spanish, trained to communicate effectively with U.S.-based teams and clients across phone, email, and case management systems.
In most cases, we can present qualified candidates within a few business days of understanding your needs. Timeline depends on role complexity and specific requirements.
We provide continuous performance monitoring and fast replacements when needed. Our goal is long-term stability, and we work proactively to resolve any issues before they impact your operations.